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IT Outsourcing Services and Reasons to Choose Them


October 13, 2023


7 mins read




One of the most successful approaches that many businesses use today is the development of IT outsourcing services. IT tasks, including software development, technical assistance, and infrastructure solutions, can be undertaken by external resources when business processes are contracted out to third-party companies.

According to the analysis from Statista in 2022, the Asian IT Outsourcing segment has been consistently growing over the past few years and is predicted to reach $US 86.86 billion at the end of this year due to the trend of digital transformation and the rise of applications and extensions.

In this blog post, we are going to shed light on the different types of IT outsourcing services and the prime benefits of choosing them.

So, let’s get right into it.

What is IT Outsourcing? An Overview

According to Gartner, “IT outsourcing is the use of external service providers to effectively deliver IT-enabled business process, application service, and infrastructure solutions for business outcomes.”

In addition to these services, IT outsourcing can also assist businesses in several other ways:

Sourcing Strategies and Visions: It helps companies come up with the best plans and visions for how to get the IT services they need.

Selecting Top IT Service Providers: IT outsourcing aids in identifying and choosing the best IT service providers in the market.

Structuring Contracts: It helps in creating contracts that are fair and beneficial for both the company and the IT service provider.

Managing Long-term Partnerships: It assists in overseeing and managing long-term partnerships with external IT service providers. These partnerships should be win-win, meaning both parties benefit and succeed together.

The main idea behind IT outsourcing is quite simple: Instead of hiring and maintaining an in-house IT team, a company can contract external experts to handle their IT needs more efficiently.

The Different Types of IT Outsourcing

We foresee that IT outsourcing will increasingly become the norm for businesses in the US and globally to sustain growth during and after crises, as seen in 2020. However, when choosing an outsourcing model, you have several options. We will briefly examine each one so you can decide which best suits your needs.

Offshore Outsourcing: Offshore outsourcing is when external companies or experts from a different country are hired to manage IT tasks. This is often done to reduce costs while tapping into a global pool of talent.

Onshore Outsourcing: Onshore outsourcing means partnering with IT service providers within your own country. It offers advantages like cultural alignment and easier communication.

Nearshore Outsourcing: Nearshore outsourcing involves teaming up with IT service providers in neighboring or nearby countries. It strikes a balance between cost savings and geographic proximity, making project management and maintaining cultural and time zone alignment more convenient.

Cloud Computing Services: Cloud computing services revolve around outsourcing IT infrastructure and resources to cloud providers like AWS, Microsoft Azure, or Google Cloud. This enables businesses to access scalable and cost-effective computing power, storage, and services without the need to manage physical hardware.

Managed Services: Managed services outsourcing entails assigning the day-to-day management and maintenance of IT systems and operations to third-party providers. This approach guarantees that your IT environment is vigilantly monitored, well-maintained, and kept up-to-date, freeing your business to concentrate on core activities while benefiting from expert IT support.

How IT Outsourcing Services Benefit Businesses?

Companies are increasingly looking for talent abroad to speed up software delivery, cut expenses, and shorten project timelines due to the prohibitively expensive costs of developing software internally and the lengthy duration of software development projects.

You are now aware of the fundamental variations among forms of outsourcing and the reasons behind their impending market dominance. But what exactly can IT outsourcing achieve for your company, and why is it such a desirable choice? Let’s explore the reasons in this part of the blog.

Cost-effective Solution 

You might wonder, "How can I save money by hiring another service provider?" It's quite simple. When you outsource IT services, the external company handles hiring, qualifications, and salaries for IT experts. This eliminates the need for an in-house IT department, cutting costs like infrastructure, payroll, taxes, and training.

Moreover, outsourcing turns fixed IT expenses into variable costs. This allows you to flexibly adjust your budget based on your monthly requirements, optimizing your financial planning.

Access to a Great Pool of Talent

Outsourced IT support provides employers with high-quality staff and access to enterprise-level support technologies. In contrast, an internal tech team faces limitations based on the company's resources and training capacity. 

Furthermore, companies using outsourced IT services can swiftly scale their workforce during different development stages, eliminating concerns about personnel management and boosting labor productivity.

Ability to Focus on Businesses Growth and Development

Managers must recognize the competitive advantage that strategic IT outsourcing offers. Its independence benefits the primary business. When a business isn't highly specialized in technology, staying updated with advancements is challenging.

Hired companies tackle these complex issues, allowing your organization to focus on core strengths. This frees teams to strategize, promoting competitiveness without internal resources being tied up in operational tasks. It's a practical, up-to-date solution aligned with businesses' daily technology needs.

A Dedicated Team

Specialized teams play a crucial role in large, long-term projects. This involves having a dedicated service and teams capable of adapting to current demands and delivering results swiftly and expertly. For example, developers join the project once and experience minimal team changes.

IT outsourcing teams often adopt an Agile-inspired work methodology, with the Scrum framework being a standout foundation for team structure. This ensures that your ongoing sprints consistently meet deadlines and strive for the desired results.

Enhance Flexibility and Agility in the Process

Outsourced dedicated software development teams assist firms in addressing both their immediate and long-term requirements. 

Service providers from outside can adeptly cater to organizations, whether they require scaling their tech teams for intricate, multi-year project developments or simply need specialized expertise for short durations. 

Technology experts acknowledge that system faults are inevitable, and operational errors, as common as they are, impact a company's productivity and progress.

Access to Latest Tools and Technologies

When you hire IT outsourcing services, you gain access to cutting-edge tools and technologies that might be out of reach otherwise. These services stay up-to-date with the latest advancements, ensuring your business benefits from the most powerful and efficient solutions available. 

This technological advantage can significantly boost your operations, productivity, and competitiveness in the market.

Security and Accountability

Securing a company's data can be quite challenging. To stay ahead of threats, it's crucial to consistently monitor and invest in information security. One significant benefit is that a professional team actively implements the best available data and information security policies, often under the threat of legal action. Additionally, the outsourcing firm takes responsibility for safeguarding your data.

Key Takeaways

 We firmly believe that partnering with a trusted IT outsourcing services provider is a cost-efficient, streamlined, and practical approach to accessing cutting-edge technologies and a wide array of IT services. 

This enables businesses to enhance and streamline their processes hassle-free, ultimately boosting efficiency. It's a smart choice that empowers businesses to stay competitive and adapt to ever-evolving technology trends while focusing on what they do best.